LA
Lauren A

1 reviews | Active since Jul 2014

22 Oct 2015, 12:09

Don't pay for valid claims

So our property were burglarised on 10 September 2015. Immediately Police were informed. An affidavit with relevant documents were send off to our insurer, Hollard via our broker on 11 September 2015. Since no claim paid, no service received. All we hear is \provide us with proof our entry was gained"after assessor came out"

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Replies (1)
Hollard Insurance
Hollard Insurance's reply22 Oct 2015, 15:42
Official
Hello emilynn.davidse,

We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.

The matter has been escalated to our claims manager for urgent attention feedback will be provided to you shortly

Kind Regards

Lynne Lawrence
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