RK
Riaz K

1 reviews | Active since Aug 2014

02 Dec 2022, 11:48

Doesn't pay out claims and long turnaround times

I am a fleet owner ... my insurance was moved from renasa to hollard insurance ... I have close to 20 vehicles on the fleet ... my insurance policy number is ins ****** ... my driver was involved in an accident ... they are taking almost a month to investigate the claim .... to all uber drivers and fleet owners to all bolt fleet owners and to all seeking rideshare insurance .... do not use hollard ... they do not pay claims and look for every excuse to drag the matter and not pay ... if the resolve my issues I will update this post .. but as I can see they are ********* and look for every excuse not to pay .... there are way better insurers who understand the rideshare business concept better and are fat less in thier premiums.... do not use hollard if you have an uber or bolt rideshare business ...!

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Replies (1)
Hollard Insurance
Hollard Insurance's reply02 Dec 2022, 13:40
Official
Hello Riaz
 
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 
Hollard Insure Customer Resolutions Team