EJ
Eugene J
1 reviews | Active since Mar 2015
19 Jun 2015, 11:18
DOCUMENT NOT RECEIVED !!!!
HI,<br> <br> I TOOK A VEHICLE INSURANCE IN FEBRUARY 2015 AND WAS PROMISED DOCUMENTS TO BE POSTED TO ME AND STILL HAVE NOT RECEIVED ANYTHING IN THE POSTED AND SPOKE TO A CONSULTANT THERE DURAL PHELE AND HE TOLD ME THAT HE WILL LOOK INTO IT UP TILL NOW I STILL NOT RECEIVED ANYTHING IN THE POST.<br> <br> PLEASE ADVISE ON THIS !!!!!
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Hollard Insurance's replyOfficial
22 Jun 2015, 06:46Hello eujam,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for you not receiving your policy documents.
Please note that we have escalated your complaint to our policy administration department for urgent attention.
An agent will be in contact with you shortly to verify your details in order for and a copy of your policy documents to be resent as well as emailed to you.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for you not receiving your policy documents.
Please note that we have escalated your complaint to our policy administration department for urgent attention.
An agent will be in contact with you shortly to verify your details in order for and a copy of your policy documents to be resent as well as emailed to you.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply22 Jun 2015, 06:46
Official
Hello eujam,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for you not receiving your policy documents.
Please note that we have escalated your complaint to our policy administration department for urgent attention.
An agent will be in contact with you shortly to verify your details in order for and a copy of your policy documents to be resent as well as emailed to you.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for you not receiving your policy documents.
Please note that we have escalated your complaint to our policy administration department for urgent attention.
An agent will be in contact with you shortly to verify your details in order for and a copy of your policy documents to be resent as well as emailed to you.
Kind Regards
Lynne Lawrence
***