AR
Ashley R

1 reviews | Active since Jun 2016

02 Jan 2018, 15:24

DO NOT GET HOLLARD'S MOTOR XTENDER

Despite never claiming from the plan for two years, on my first claim today the Service Provider (Peugeot) cannot get any joy from Hollard and they appear to be hiding behind the veil that my timing chain needs to break (i.e. ruin my engine) and not merely be stretched for them to cover it 100%. They also do not want to pay for the tensioners and pulleys that form part of the Timing Chain kit (Timing chains are not sold on their own) and are covered as a separate component. This is TYPICAL INSURANCE COMPANY BEHAVIOUR - DON'T EXPECT ANYTHING DIFFERENT OTHER THAN THEM TRYING TO NOT PAY A CLAIM. Try Motorite - that's my plan.

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Replies (2)
Hollard Insurance
Hollard Insurance's reply03 Jan 2018, 09:43
Official

Hello ashley1210

Thank you for contacting us.

I am sorry you claim was not paid.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

***

AR
Ashley R's update03 Jan 2018, 13:08
Reviewer Update
Standard response - still no feedback or assistance whatsoever. Clearly just a stunt they use to create an illusion to others reading the report that they follow-up.