NS
Nikiwe S

1 reviews | Active since Dec 2020

21 Dec 2020, 02:50

DO NOT GET HOLLARD CELLPHONE INSUARANCE, ITS NOT WORTH IT!!!

There is a reason why they have so many bad reviews. Hollard Insurance is a ****! I have been trying to make a cellphone insurance claim since November 2019. Bear in mind that I have been paying for my insurance religiously! After going into the branch numerous times from the day I lost my cellphone till August 2020, I've been getting the run around. They gave me email addresses which no one responds to. when you finally get through then they reject your claim for being delayed, when they are the ones playing delay tactics. I sent an email in August to *** to review the outcomes of the situation but no response. I honestly regret getting my cellphone insured with them to start with. Terrible service!!!! To add on the agents in the branches are ***********!!

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Replies (1)
Hollard Insurance
Hollard Insurance's reply21 Dec 2020, 13:26
Official
 Hello  Nikiwe Shikwambana 

We are sorry that your experience has led you to contact us with a complaint.

Please provide us with your policy number to enable us to investigate. 

Regards
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