CB
Clint B

1 reviews | Active since Apr 2024

11 Apr 2024, 15:07

Do Not deal with Hollard

I have been trying to cancel my policy with this *********** company for a week now. They keep refering me back to a broker who I have never had any dealings with. The broker confirmed that they are not my broker and do not have me on the system. I have never signed a brokers note. The broker advised me that they are not supprised as Hollard have swithced to a new system and that it is not working. He says I am not the first client that Hollard have incorrectly sent his way.

Round and round and round we go. Numerous calls and STILL not a single person can assit to CANCEL this policy and get this ******* out of my life.

**DO NOT DEAL WITH HOLLARD**

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply12 Apr 2024, 09:46
Official
 
Hello Clint
 
 
 
Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 

 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 

 Regards
 

Hollard Insure Customer & Broker Experience team.