DS
Devigee S

1 reviews | Active since Aug 2016

02 Aug 2016, 19:01

Dissatisfied Client

<p>I am utterly disgusted with the service from Hollard insurance in Durban ,I have 2cars and household insurance ,.My premium have been up to date ,it took them 6weeks for the claim to be approved ,2 weeks gone by no answer from them including emails .They will not pay you out if I did not pay a month premium ,or if the car accident was my fault ,because they have to pay they are delaying me .This is unacceptable .We insure our vehicle for this very reason but this is how we get treated as a client .I hope someone see this and do something I am stil paying for my car insurance .</p>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply03 Aug 2016, 04:44
Official

Hello Charmaine14

Thank you for sharing your claims experience with us.

I am sorry for the delay with your claim.

Our team will be in contact with our Durban office regarding the delay on your claim

Contact will be made with you for your claim to be discussed.

Kind Regards

Lynne Lawrence

**********