LG
Lelanie G
1 reviews | Active since Jan 2015
26 Nov 2015, 08:12
dissatisfied
My computer got damaged in the storm last week. Hollard gave a quote for the replacement. All the parts are old stock. Some of 3 years ago. DO THEY THINK I AM STUPID! I gave details of what I want and they come back with a WORSE quote!!! SERIOUSLY!! What do I pay for? To be relevant to today's standard! Not 3 years ago or something that will expire in a few months!! DON'T INSURE WITH HOLLARD!
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Hollard Insurance's replyOfficial
26 Nov 2015, 09:26Hello DiscoveryInsure,
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply26 Nov 2015, 09:26
Official
Hello DiscoveryInsure,
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***