PM
Pat M
1 reviews | Active since Jun 2023
18 Jan 2024, 14:29
DISSAPOINTED ABOUT THE SERVICE
I regret the day I joined this insurance company .
I was involved in a car accident in December 2023 I submitted all necessary documents on the 4th Jan 2024, today is the 18th of January I have not received a progressive response. if this is how you treat your clients I'm prepared to leave this insurance company and I will make sure this matter reach the relevant superior management .
Helpful (0)
Replies (1)0
Replies (1)
Hollard Insurance's replyOfficial
18 Jan 2024, 15:14 Hello Pat
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply18 Jan 2024, 15:14
Official
Hello Pat
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.