Disgusting Service From House Hold Claims!!

<p>On the 29/04/2016, I had logged a claim for items ****** and damaged as a result of my home being burgled on 28/04/2016. To date my claim has not been finalised due to poor service. I as the client, have had to make numerous calls to Hollard to enquire about the progress of my claim, spending my time, energy, 100s of rands in airtime and emails. The claims consultant Patricia Molefe, has not had the decency to reply my emails or to keep me in the loop regarding the progress of my claim. Its now going fro two months and my claim has not been resolved. The funny thing is that, the item ****** has been recovered and the assets damaged are in my pocession. I have submitted the necessary quotes and info required of me as requested and to date still nothing. Its amazing how effeciantly Hollard is when it comes to debiting premiums, however there service levels stink. I have had to deal with rude accessors, broken promises, and ineffecient staff, whom represent the Hollard brand and image. I have not had a tv for over a month, yet still have to pay DSTV premiums and not enjoy the service due to Hollard gross service or rather lack of service. After 7 years of being with Hollard i have had no choice but to terminate my services with them. i would greatly advise home owners NEVER TO INSURE WITJH HOLLARD. Ps Mr Lebogang, Patricias Team Leader/ Manager, i am still awaiting your call that you promised on Friday 03/06/2016. Yet again more lies and broken promises. Im very dissapointed in the service. Disgusting.</p> <p> </p> <p> </p>