Disgusting service

<p>Good day</p> <p>I lodged a claim for the tablet phone i bought from Game stores (pinetown branch) and i has been 2 weeks Finrite gives me the same response that they are waiting for feedback from Hollard.they haven't even requested the phone through but every month they do take insurance premiums for the same handset.This is really annoying the main reason one pay for insurance is to get assistance when needed.but these people they do as if they are doing me a favour.</p> <p>I have asked several times to speak to the superior but they let me hold the phone for over 30 minute after that they drop it.</p>