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Prudence M
1 reviews | Active since Jan 2019
08 Aug 2023, 14:41
DISGUSTED TO SAY THE LEAST
Im disgusted with the service I have received from the liability team, manager level included!!!! I was rear ended 6th July 2023 and was told to send through documents of which I have done. To date I have received no feedback, I escalated my complaint to the manager Gavin Abell but he does not seem bothered at all. What kind of business is this that does not adhere to their SLA's if they have any????
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Hollard Insurance's replyOfficial
08 Aug 2023, 17:16 Hello Prudence
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience.
Regards
Hollard Customer & Broker Experience Team
Hollard Insurance's reply08 Aug 2023, 17:16
Official
Hello Prudence
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience.
Regards
Hollard Customer & Broker Experience Team
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Prudence M's updateReviewer Update
10 Aug 2023, 11:38Will contact be initiated before xmas?
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Prudence M's update10 Aug 2023, 11:38
Reviewer Update
Will contact be initiated before xmas?