PD
Pregi D

1 reviews | Active since Dec 2011

03 Feb 2016, 07:57

Disgusted for the service

I am really disgusted with the level of service that i have received from Holland. <br> i cancelled my insurance policy with them, but got debited for the month yesterday. i contacted them four times yesterday and have not got a call back regarding feedback.<br> <br> I want my money to be paid back to me.<br> Await feedback ASAP!!!!!<br>

0
Replies (2)
Hollard Insurance
Hollard Insurance's reply03 Feb 2016, 13:58
Official
Hello Pregi D,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.


Kind Regards
Lynne Lawrence
***
Hollard Insurance
Hollard Insurance's reply03 Feb 2016, 13:58
Official
Hello Pregi D,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.


Kind Regards
Lynne Lawrence
***