TM
Thabisile M

1 reviews | Active since Jul 2016

07 Jul 2016, 14:46

Disappointing Service

<p>I would like to express my disgust in the service Hollard's Personal Insurance has shown to me.</p> <p> </p> <p>For the past 4 months I have been trying to rectify an issue I had with the insurance, which, the company has promised to fix but has never done anything conclusive or reached out to me by any means after I contacted them several times.</p> <p>I have also been threatened by a representative of the company that my premiums will be increased, insinuating that I am a problematic customer.</p> <p> </p> <p>This is very disappointing and *********.</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply08 Jul 2016, 05:35
Official

Hello TJMagubane

Thank your for bringing this to our attention.

I am sorry that were never assisted with changes you requested on your policy.

I have requested for contact to be made with you to make the required changes and discuss the premium on your policy.

Kind Regards

Lynne Lawrence

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