Disappointed With Hillard Insurance Services

Last year I took a car maintenance cover with Hillard. They promised to send me the cover schedule, they didn't! Later, we were sent an SMS saying our covers have been transferred to DotSure. I have no details of them, and when I called Hillard to assist, the option about the transferred covers doesn't have anyone answering the call. And the call just cut off. What I need from them is to give me my schedule so I can use it if I want to claim. I am paying their premiums religiously every month, and for them to treat me in this manner is just unfortunate. The policy number is contained in this sms from them. Hello from Hollard. We will collect your first premium of R321.07 on 24/06/2021 with reference HOLLARDINSPCOL***. Questions? Call us on ***.

i am very disappointed with their service.