Disappointed

<p>This month Hollard deducted a premium equivalent to more than 3 x the normal premium.</p> <p>This has put me severely out of pocket and I highly disappointed.</p> <p>Apparently with the ammendments made to my plan recently I was provided a credit in January and siubsequently no debit was deducted in January.</p> <p>After speaking to the customer services they acknowledge that failure to submit the debit in January was not my fault and this now apparently rectified for future.</p> <p>This does not however change the fact thst I was debited a significantly higher amount without prior communication. I understand that the amounts are due to be paid but it was very unproffessional that this ws not communicated and in fact is contrary to what I had been communicated relating to the proposed debits on the policy documentation that was sent to me.</p> <p>If I do not get an amicable resolution I will have no alernative but to cancel due to this bad experience.</p> <p> </p> <p> </p>