dS
david S

1 reviews | Active since Mar 2018

08 Jan 2019, 10:34

deliberate mistake??????????

Hollard Insurance were close to paying me out almost 40k less on my ****** vehicle..after me doing the checking and spending weeks doing Hollard's work I found that Hollard were ready to pay me out on the wrong vehicle.ALMOST 40K SHORT.was this a deliberate mistake?wonder if the media would have a field day with this?how many others has this been done to and not know.

0
Replies (7)
Hollard Insurance
Hollard Insurance's reply08 Jan 2019, 13:53
Official
Hello  david sweeney 

Thank you for contacting us. 

I am sorry your claims experience prompted you to contact us with a complaint. 

Please provide me with your claim, policy number or the ID number of the policy holder to enable me  to investigate. 

Kind Regards

Lynne Lawrence
***
dS
david S's update08 Jan 2019, 14:44
Reviewer Update
must i send you an email or reply on this page?
Hollard Insurance
Hollard Insurance's reply09 Jan 2019, 08:36
Official
Please send a email to ***
dS
david S's update09 Jan 2019, 09:42
Reviewer Update
email sent to Lynne Lawrence on the 9 jan 2019.
dS
david S's update10 Jan 2019, 10:27
Reviewer Update
looks like you get a quicker response when on HELLO PETER because when you email HOLLARD COMPLAINTS NO FEEDBACK.maybe put the complaint on Hello Peter for all to see.
dS
david S's update14 Jan 2019, 10:09
Reviewer Update
automated response looks like the norm.try phoning their complaints department.what a joke.
dS
david S's update25 Jan 2019, 13:51
Reviewer Update
Hollard admitted that they made an ERROR on my claim and if im not happy with the outcome go to the ambudsman who probably is on Hollards side.public must check Hollards claims payout before accepting it.they messed mine up and I found their stuff up.how many clients have been paid out the wrong amount due to an ERROR.