DM
Dr M

1 reviews | Active since May 2017

09 Mar 2018, 09:57

Delayed service

So its been a month now and our claim is still not processed......I can imagine the stress my mum would be going through if we were not around. I have never experienced such poor service! To think I wanted to switch my car insurance to this company!! NEVER! I am glad this happened

0
Replies (2)
Hollard Insurance
Hollard Insurance's reply09 Mar 2018, 10:30
Official

Hello DrMajola

Thank you for contacting us.

I am sorry your claim is still not processed.

Please refer to the e-mail sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

***

DM
Dr M's update09 Mar 2018, 15:57
Reviewer Update
Thank you. Email received but I was expecting FB from you by yhe end of the day. Please make sure the payments have been released as I dont think the service consultants know their story! I hope you as a CRM will be able to assist me efficiently