CM
Clever M
1 reviews | Active since Aug 2022
12 Jan 2026, 13:51
DELAYED PAYMENTS
My client’s claim was finalised and settled last year, yet to date no payment has been made. Despite numerous follow-ups, my client continues to be sent from pillar to post with no resolution. This prolonged delay has caused unnecessary prejudice and reflects poorly on service delivery and accountability.
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Hollard Insurance's replyOfficial
13 Jan 2026, 10:28Hello Clever M,
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply13 Jan 2026, 10:28
Official
Hello Clever M,
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.