HS
Helga S
1 reviews | Active since Jan 2015
06 Mar 2024, 08:36
******* deductions.
I just started with Hollard and my premium was suppose to be 1700. They went and deducted 4420 of my account and they cant even tell me why. Please don't put your insurance here they have to many change and issues that effects the client and then they cant even fix it. Stay away from them.
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Replies (2)0
Replies (2)
Hollard Insurance's replyOfficial
06 Mar 2024, 09:31Hello Helga
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number. Additionally please confirm if your policy relates to a life, funeral or short term policy?
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply06 Mar 2024, 09:31
Official
Hello Helga
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number. Additionally please confirm if your policy relates to a life, funeral or short term policy?
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's replyOfficial
06 Mar 2024, 13:36Hello Helga
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply06 Mar 2024, 13:36
Official
Hello Helga
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.