Day light ******* from Hollard insurance company

It is very bad when an insurance company you have invested trust on it failed you. I'm very much disappointed, The way Hollard insurance! Has treated me, I bought a new vehicle at Longtom Nissan dealership, I signed up an extended cover with Hollard insurance! What has disturb me while enquiring to Hollard insurance was very sad to hear that I'm not on their system meaning not a client or member with the company. Meanwhile an amount of R320, 00 is being deducted every month. This is a day light *******.