EB
Eric B
1 reviews | Active since Mar 2015
17 Mar 2015, 19:48
cover
i insured a Samsun Tab 4 7 inch screen at finright underwritten by hollard insurances. my cover for this phone was from R3500 to R5000, now all of a sudden when i claimed for a cracked screen they have reduced my cover and only want to award me with R3000 for that type of phone.<br> <br> Not ONE of the Edcon group stores in Kimberley and Gauteng has a Tab 4 now they expect me to just take any of their cheap phones.<br> <br> i have been waiting for my phone now for 2 months and i still have no phone
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Hollard Insurance's replyOfficial
18 Mar 2015, 14:18Hello ericbesent,
Thank you for bringing this matter to our attention.
Please accept our apologies for the time taken to finalize the claim. We have escalated your sttlement dispute complaint to the claims department for investigation and also requested for someone to give you a call regarding acknowledgement and way forward.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for bringing this matter to our attention.
Please accept our apologies for the time taken to finalize the claim. We have escalated your sttlement dispute complaint to the claims department for investigation and also requested for someone to give you a call regarding acknowledgement and way forward.
Kind Regards
Nathan Mangope
***
Complaints Management
Hollard Insurance's reply18 Mar 2015, 14:18
Official
Hello ericbesent,
Thank you for bringing this matter to our attention.
Please accept our apologies for the time taken to finalize the claim. We have escalated your sttlement dispute complaint to the claims department for investigation and also requested for someone to give you a call regarding acknowledgement and way forward.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for bringing this matter to our attention.
Please accept our apologies for the time taken to finalize the claim. We have escalated your sttlement dispute complaint to the claims department for investigation and also requested for someone to give you a call regarding acknowledgement and way forward.
Kind Regards
Nathan Mangope
***
Complaints Management