Complete lack of interest in client claims - Hollard Hospital cash back plan

<p>About just under a year ago, i was admitted to hospital, i had to pull strings to be admitted to a hospital that is "covered" under this plan, after the ordeal, i contacted your support centre, and was instructed you can only start the process of reimbursment after I had recieved an invioce from the Hospital, which i obtained. after this, I once again contacted your support cetre via email stating someone would contact me within 24 hours. I waited 3 weeks and got nothing! after phoning through they said they would send through the forms, it has now been another week! I am so sick and tired of the lack of interest in your clients, this plan is clearly a **** to get money out of people and you are totally not interested in paying out when you are required to. I am disgusted in your service and will be cancelling my policy and will never again deal with your pathetic company. I will certainly make sure that no family and friends have any dealings with your company as all you do is take money and offer no service in return.</p>