mB
musa B

1 reviews | Active since Jan 2015

02 Nov 2020, 10:27

Complain

I'm very much disappointed the way finerite has treated me after my cell phone claim was approved last month they have delaying tactics I waited for them to call me till now no response I pay my cell phone insurance cover and they are up to date now is pay back time they have disappeared no where to be found keep on promising to call me I believe they do have recordings clips for all my telephone conversations I made with them till today to proof that I always call them to ask when I will get my phone back. Your intervention will be highly appreciated as Hollard is the under writer of Finerite

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply02 Nov 2020, 15:21
Official
 Hello  musa 

We are sorry that  your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints