ZB
Zamandelu B

1 reviews | Active since Jun 2018

25 Jun 2018, 15:38

Comforting Service

I'm currently under Debt review and I called in after another insurance told me that I need to inform Hollard of my current financial status and there's a posibility that they can either increase my premium or refuse to pay out a claim if I withold this information. I was very uneasy about this and I've been with Hollard for over 5 years and I did not want to change my insurance as I've received nothing but good service over the years. I called in and I spoke to a lady by the name of Lettaa Sithole and I received great service not only did my premium decrease but her friendly voice and compassion for my current situation made me feel at ease and I hope she does this to every customer that calls in. She definitely went above and beyond her call of duty, we need more people like her. Thank you very much.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply26 Jun 2018, 08:07
Official

Hello zamandelu89

Thank you for contacting us.

I am delighted to hear that you received great service from Lettah.

We look forward to being of service to you in the future.

Kind Regards

Lynne Lawrence

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