JK
Jordeen K
1 reviews | Active since Oct 2024
18 Oct 2024, 11:31
Claim still not completed
Awaiting claim approval since 4 September 2024. This is absolutely ridiculous. In the meantime my business is suffering tremendously. Up and down up and down. Ridiculous service
Helpful (0)
Replies (3)0
Replies (3)
Hollard Insurance's replyOfficial
18 Oct 2024, 13:16 Hello Jordeen
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply18 Oct 2024, 13:16
Official
Hello Jordeen
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
JK
Jordeen K's updateReviewer Update
24 Oct 2024, 17:52Still no light at the end of THIS tunnel.
Had to send ANOTHER set of documents today.
Now it seems they have lots the banking details for MFC.
STEER CLEAR of these okes.
Had to send ANOTHER set of documents today.
Now it seems they have lots the banking details for MFC.
STEER CLEAR of these okes.
JK
Jordeen K's update24 Oct 2024, 17:52
Reviewer Update
Still no light at the end of THIS tunnel.
Had to send ANOTHER set of documents today.
Now it seems they have lots the banking details for MFC.
STEER CLEAR of these okes.
Had to send ANOTHER set of documents today.
Now it seems they have lots the banking details for MFC.
STEER CLEAR of these okes.
Hollard Insurance's replyOfficial
25 Oct 2024, 09:10 Hello Jordeen
Your message has been forwarded to the complaints handler.
Regards
Hollard Insure Customer & Broker Experience team.
Your message has been forwarded to the complaints handler.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply25 Oct 2024, 09:10
Official
Hello Jordeen
Your message has been forwarded to the complaints handler.
Regards
Hollard Insure Customer & Broker Experience team.
Your message has been forwarded to the complaints handler.
Regards
Hollard Insure Customer & Broker Experience team.