Claim Rejected

<p>I have been paying my Hollard insurance policy number HOP ********** 65 premium for the past +- 4 years, now that I have a claim I am being told I am not covered for what happened to my TV. Why I was I not told upfront that I won’t be covered should my TV break, as I would’ve made an informed decision when taking out the policy on the day of inception. I was requested to submit a complaint in writing if I’m not happy with the outcome which I did and faxed my letter to ********** 399 and I haven’t heard back from anyone since then which was on the 2017-02-24. And to top it all of the guys that were requested to come and collect my TV and PS3 controller to see what’s wrong with it only brings back the TV.</p>