IH
Ian H

1 reviews | Active since Jun 2012

14 May 2017, 13:56

Claim lodged for 2 weeks no Answer

<p>Hollard must be the worst company to deal with. Lodged a claim for theft over two weeks ago. Claim number ********** . Have tried following up but all I get is a shunt around with very little answers. A Nishal Mahararaj wanted to validate the claim at my property and can't make it after hours was supposed to be here on Sunday 14th GUESS WHAT A NO SHOW!!! No telephone call nothing. Do they think I am a ***** or something they have case number and photos. JUST BLATANT POOR SERVICE.</p>

0
Replies (4)
Hollard Insurance
Hollard Insurance's reply15 May 2017, 10:25
Official

Hello ianheadland

I would like to thank you for contacting us regarding your experience.

I am sorry that you received no feedback on your claim and assessment was not done as promised.

Our team will be in contact with your regarding feedback on your claim and the assessment.

Kind Regards

Lynne Lawrence

***

IH
Ian H's update26 May 2017, 17:07
Reviewer Update

Now 4 weeks down the road was promised an answer today Guess what no answer the person I am dealing Nishal Maharaj doesn't answer his phone respond to emails and his cell number is not available. Bit like ******* this you pay the premium which they are happy to take. But try claiming ABSOLUTELY SHOCKING SERVICE> THEY HAVE DRAGGED THEIR HEELS FOR LONG ENOUGH IS WAS ADVISED THAT I WOULD GET AN ANSWER A WEEK AGO OR ON MONDAY/TUESDAY

IH
Ian H's update03 Jun 2017, 07:48
Reviewer Update

Got paid out 60% of the claim. They sent a card I can only use in certain stores! Some of the eqquipment ****** is specialised. So I have to put my hand in my pocket to replace. PLEASE DON'T TRY TO CLAIM ON ANYTHING YOU INHERITED THEY DON'T PAY BECAUSE YOU CAN'T PROVE YOU HAD IT. MADE ME FEEL LIKE A ********> YOU DON"T GET WHAT YOU PAY FOR!!!!!!!!!!!!! IF I COULD GIVE A MINUS RATING IWOULD DON'T GO NEAR THEM IF YOU WANT PROPER COVER.

IH
Ian H's update24 Jun 2017, 09:49
Reviewer Update

Now changed insurance companie BEAT MOVE EVER!!!