cC
cnelife C

1 reviews | Active since Apr 2017

03 Sept 2020, 10:02

Claim i made processed but my phone been with courier for two weeks

My name is Pumza Faltein. I have made a claim for a cellphone i have lost. They called me and said the processed the claim and phone is with Courier..it has been two weeks when i call them they put me on hold for almost 15 minutes

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply03 Sept 2020, 14:57
Official
Hello  Naturelle Tshibika 

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints