ML
Mikovhe L

1 reviews | Active since Apr 2013

02 Nov 2022, 10:45

Claim Headache

KFC S******s insured by Kayserbaird as the Brooker and Hollard as the underwriter hit my car. My issue is that Hollard says my claim number (KB60017 / ***) is invalid, and Kaiserbaird says it is. It has been five weeks since the accident occurred, and I still cannot find any information regarding the status of my claim or who is in charge of resolving it. Amelia represents Hollard, and Heidi represents Kaisebaird. I would appreciate it if we could just fix my mirror.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply02 Nov 2022, 15:52
Official
Hello Mikovhe

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Hollard Insure Customer Resolutions Team