Claim follow up is a nightmare ..!!!! Hollard .

It's an absolute nightmare trying to get through to the correct person to escalate a claim. From previous experience, I know your claim is only escalated when you phone every 2 days . This morning, I phoned 6 times in succession and failed hopelessly to speak to the correct department . Was transferred from place to place until the call was cut . It's such a small claim .... probably worth cancelling the policy merely because of service delivery 😡😡