LM
Legae M
1 reviews | Active since Jul 2019
28 Aug 2019, 16:33
CLAIM ***
Sell the product very well but not serious about customer service. Just when you desperately need the help, after paying monthly premiums diligently, they don't authorise claims because "it's not within the 6 months waiting period". No one took it upon themselves to reconsider my claim even though my 6 months mark was just 3 days away.
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Replies (1)
Hollard Insurance's replyOfficial
29 Aug 2019, 12:48Hello Legae Matumbu
Thank you for contacting us.
I ma sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I ma sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply29 Aug 2019, 12:48
Official
Hello Legae Matumbu
Thank you for contacting us.
I ma sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I ma sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***