MZ
Mkhuseli Z
1 reviews | Active since Nov 2012
21 Jul 2015, 13:07
Cellphone Insurance delay
Hi,<br> <br> I have claim the cellphone yesterday but I have not receive any update and I phone edgars financial services department and they said they have not received the forms, but when I call the store they said they have sent the forms so what must I do because I need the phone for business purposes.<br> <br> Claim Ref Number:TC***
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Hollard Insurance's replyOfficial
21 Jul 2015, 15:22Hello zibulam,
Thank you for notifying us of your experience with our claims department.
We are sorry to hear about your recent unfortunate incident.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Thank you for notifying us of your experience with our claims department.
We are sorry to hear about your recent unfortunate incident.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply21 Jul 2015, 15:22
Official
Hello zibulam,
Thank you for notifying us of your experience with our claims department.
We are sorry to hear about your recent unfortunate incident.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Thank you for notifying us of your experience with our claims department.
We are sorry to hear about your recent unfortunate incident.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***