1 reviews | Active since Jul 2017

01 Sept 2020, 14:29

Cellphone insurance

I've put a claim on the 2nd August 2020 for a cellphone and till today it still doesn't show on the system at Jet offices and everytime we call it's either we get an answering machine or like today they give you lots of different numbers, as I'm talking to you I'm holding a telephone line ,funny enough you do not experience that hustle when they offer you an insurance.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply01 Sept 2020, 16:06
Official
Hello *****ba Xelisilo 

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
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