NL
NEO L
1 reviews | Active since Mar 2022
15 Jul 2024, 08:42
Cellphone claim
I submitted a cellphone insurance claim on the 2nd and still waiting, the claims technician being Samson Madisha, I have sent follow-up from the 10th- 12th, no answer, how long does a claim take with Hollard.
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Replies (2)
Hollard Insurance's replyOfficial
15 Jul 2024, 09:54Hello Neo
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply15 Jul 2024, 09:54
Official
Hello Neo
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's replyOfficial
15 Jul 2024, 09:54Hello Neo
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply15 Jul 2024, 09:54
Official
Hello Neo
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.