TM
Tinyiko M

1 reviews | Active since Jan 2026

23 Jan 2026, 11:33

Cellphone claim

I have been send from pillar to post by hollard insurance ,I have submitted my claim on the 12 of December 2025 .when I call I am being told that it went for review up until today. Their service is very bad,I have spoken to mnisi whose also not helpful

0
Replies (4)
Hollard Insurance
Hollard Insurance's reply23 Jan 2026, 11:39
Official
Hello Tinyiko M,

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.

Regards,
Hollard Insure Customer & Broker Experience team.
Hollard Insurance
Hollard Insurance's reply23 Jan 2026, 11:41
Official
Hello Tinyiko
 
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.  
 

To assist you further, kindly provide the policy number and claim number?


 Regards
 Hollard Insure Customer & Broker Experience team
 
TM
Tinyiko M's update23 Jan 2026, 12:23
Reviewer Update
Reference ***,I'd ***089 mr TN Malele claim
Hollard Insurance
Hollard Insurance's reply23 Jan 2026, 13:11
Official
Hello Tinyiko M,

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.

Regards,
Hollard Insure Customer & Broker Experience team.