AI
Abhi I
1 reviews | Active since Dec 2014
14 Dec 2015, 14:16
Cell phone gone for insurance claim not come back
This insurance company took my phone, and wants me to keep calling them to find out whats happing, and i have to be on hold for 30 mins only to have the line cut. They have taken my phone, and have taken my money. i am still without a phone a month later.
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Hollard Insurance's replyOfficial
14 Dec 2015, 14:32Hello buggyram,
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you to provide an update on your claim.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you to provide an update on your claim.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply14 Dec 2015, 14:32
Official
Hello buggyram,
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you to provide an update on your claim.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you to provide an update on your claim.
Kind Regards
Lynne Lawrence
***