mvdb
michelle van den berg

1 reviews | Active since Jun 2012

09 Mar 2017, 11:36

Cell insurance a *******

<p>I have insurance through Edgars. My cell fell of my car roof. And the glass broke. I took it in and they replaced it with a acsess of R750. Witch the did not confirm with me. I received it back and within a week the battery overheated so that i could not touch it then the phone went black. I took it back and was informed that i misused it and must pay another R1000. It is a Ripp off. I cancelles my insurance. With all the money paid i could have saved and baught a new one..... **** ****</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply09 Mar 2017, 11:55
Official

Hello rugby007

I would like to thank you for contacting us regarding your experience.

I am sorry that your phone is problematic and you were asked to pay another excess.

Our team will be in contact with you to discuss your claim and get more information.

Kind Regards

Lynne Lawrence

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