CF
Cornelius F

1 reviews | Active since Oct 2013

11 Aug 2022, 16:01

Careful when dealing with Hollard regarding vehicle claims.

PLEASE stay away from Hollard when it comes to vehicle insurance. My broker deals with Hollard. I had a small accident that needs minor repairs to the car. Instead of sending out an assessor to evaluate the damage, I was requested to send a photo of the damage. The quality of the photo is not very good, causing Hollard to see all types of damages (that do not exist) and decline my claim.

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Replies (4)
Hollard Insurance
Hollard Insurance's reply11 Aug 2022, 16:21
Official
Hello Cornelius,
 
We are sorry that your experience has led you to contact us with a complaint.
 
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
 
 Regards
 Hollard Insure Complaints 

CF
Cornelius F's update15 Aug 2022, 11:06
Reviewer Update
No reply from Hollard - as was expected.
CF
Cornelius F's update15 Aug 2022, 13:27
Reviewer Update
I have already responded via email to Hollard - waiting for their reply.
Hollard Insurance
Hollard Insurance's reply15 Aug 2022, 16:06
Official
Good day,

We are looking at the matter and feedback will be provided on email.

Thank you