ID
Ishmael D

1 reviews | Active since Apr 2013

26 Oct 2024, 18:12

Cant rely on them during an emergency

Unreachable roadside assistance when you need it. Was stuck and the numbers given on the website do not go through. Makes you hold and drops after a certain point. You can't rely on them when in an emergency.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply28 Oct 2024, 06:26
Official
 Hello   Ishmael
 
 
 Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 
 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 
 Regards
 

Hollard Insure Customer & Broker Experience team.