c surance = no surance

I had my phone ****** on 4 November, I have dealt with all sorts of consultants from this division of Hollard, who do not have a physical address as I would have gone there in person to strangle them. they are rude, *********** and unreliable. They will make you hold till you are at the front of the queue then hang up on you. I have been trying to follow up on my claim for days and no response. I am so fed up, I am not renewing my cellC contract because they partner with unprofessional organisations.