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crcrain C

1 reviews | Active since Jan 2017

21 Apr 2017, 13:44

C-Surance

<p>I have extreme difficulty getting in touch and getting response from C-Surance.</p> <p>There call number can only be called from Cell C, and when I use my friends cell c phone (mine is lost, hence trying to get in touch with insurance) I get put on hold endlessly or until I get dropped. My multiple emails are receiving no response and I cannot get any further with the claim, even though its stated I have to do so within 24 hours. Absolutely shocking service provider and not the first time i have had issues. Once I get this sorted, I am cancelling the service for sure.</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply21 Apr 2017, 14:20
Official

Hello chris-crain

I would like to thank you for contacting us regarding your experience.

I am sorry that you are not able to get through telephonically.

Contact will be made with you regarding your claim.

Kind Regards

Lynne Lawrence

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