TM
Tebogo M
1 reviews | Active since Feb 2023
14 Feb 2023, 22:12
C claim not finalized
I do acknowledge your humble response via email, but it cannot be that an insurance company of such immense magnitude can take four months going onto five months to conclude a claim. Insurance is in place not to in rich you but to put you in the same place you were in before the incident. Could you kindly conclude my claim.
Kind Regards
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Hollard Insurance's replyOfficial
15 Feb 2023, 10:57Hello Tebogo,
We understand that our process regarding your claim is difficult for you to accept, however we busy with the finalization of the case, and we will contact you with the outcome. We have appointed a specialist to assist us with the validation and we are waiting for the technical report that will inform our decision. Please accept our apology for the inconvenience.
Kind regards
Customer resolution team
We understand that our process regarding your claim is difficult for you to accept, however we busy with the finalization of the case, and we will contact you with the outcome. We have appointed a specialist to assist us with the validation and we are waiting for the technical report that will inform our decision. Please accept our apology for the inconvenience.
Kind regards
Customer resolution team
Hollard Insurance's reply15 Feb 2023, 10:57
Official
Hello Tebogo,
We understand that our process regarding your claim is difficult for you to accept, however we busy with the finalization of the case, and we will contact you with the outcome. We have appointed a specialist to assist us with the validation and we are waiting for the technical report that will inform our decision. Please accept our apology for the inconvenience.
Kind regards
Customer resolution team
We understand that our process regarding your claim is difficult for you to accept, however we busy with the finalization of the case, and we will contact you with the outcome. We have appointed a specialist to assist us with the validation and we are waiting for the technical report that will inform our decision. Please accept our apology for the inconvenience.
Kind regards
Customer resolution team