BREACH OF CONTRACT AND POOR SERVICE

I took out a Hollard Legal Policy with an inception date of 01/07/2015 and a three (3) month waiting period. I phoned in on 09/11/2015 to confirm that my benefits are in place only to be told that my waiting period has been changed to five (5) months on certain benefits and six (6) months on other benefits. This is contradicting my policy agreement and verbal communication prior to said date. I have been sent from pillar to post in order to try and resolve