SG
Shaun G

1 reviews | Active since Aug 2016

07 Aug 2017, 11:10

blame shifting-putrid customer service

<p>I have had a second policy with hollard for myself my son as well <br />as my uncle and to date no1 can explain to me why the policy does <br />not debit. 1st it was cause of my bank however the bank confirmed <br />that there is no block on hollard n when I call I only get the <br />newest person there.</p> <p>ive been fighting this matter for over 4 months <br />now with no result. if something should happen to any 1 of the <br />people covered on this specific policy I will be forced to act <br />accordingly.</p> <p>we have had a good relationship</p> <p>please don't spoil same.</p> <p>looking to hear from you very soon</p>

0
Replies (2)
Hollard Insurance
Hollard Insurance's reply07 Aug 2017, 15:34
Official

Hello Shandro0923

Thank you for contacting us.

I am sorry that your received no assistance with regards to your debit order.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

***

SG
Shaun G's update10 Aug 2017, 10:12
Reviewer Update

so it cannot be dealth with? a consultant called and promised to call me back and to date ntn happened.

it also jus so happens that my uncle is very sick and should xomething happen i will claim and if not legal action will be taken and i will expose you for the ********* that you are.