1 reviews | Active since Feb 2016

21 Jun 2023, 14:36

Bad Service provider and ****ming clients

It's absolutely hilarious. #****ming clients. They repaired my vehicle after an accident and skipped to change the steering rack as required by Mercedes-Benz warranty standards that once you do any repairs on the suspension, you have to automatically change the steering rack, now they are rejecting my claim with their assessor claiming that it is a second impact and we should make a new claim. simply because he wants to be paid again. #Stay away from @hollard insure.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply21 Jun 2023, 18:51
Official
 Hello  Emmanuel

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

To further assist you please can you provide us with your policy number, reference and/or claim number. 

Regards 

Hollard Customer & Broker Experience Team