1 reviews | Active since Apr 2015
Bad service from panelbeater
was involved in accident on 11/11/2014. my vehicle was moved to premier panelbeaters in Selvy. 2 days before returning courtesy car I called panelbeater and was told they waiting for Hollard to make payment. Got to ther premises and company closed for December holidays called Hoallard custormer ccare and they opened for me. I took my car and wrote on release from that I did not check it. The boot could not close gap between tail light and boot door where I was hit by another car. Went to Hollard Offices and Sandiswa organised a courtesy car as I took back my car to premier auto. Went to auto on 7/04/2015 with Mr. Freek assesor and the car wasw still to right. He told them that he is giving them 24 hours to fix the car and if it is not right he will take it to another panelbeater and premier will have to pa. That never happened, I then went back to Hollard office and Mr. Patrick promised that he will make sure its sorted. To date I still don't have my car back and Mr.Freek said there's nothing he can do, we havve to wait for premier auto. Its almost 5 months and I still don't have my car back but the debit is still going through. o one is willing to assist. I am sick with tonsils bu
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for any inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent attention and feedback. An agent will be in contact with you regarding the service benefit process
Kind Regards
Lynne Lawrence
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We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for any inconvenience and frustration this has caused you.
The matter has been escalated to our claims manager for urgent attention and feedback. An agent will be in contact with you regarding the service benefit process
Kind Regards
Lynne Lawrence
***
