MM
Michael M
1 reviews | Active since Dec 2015
06 Dec 2023, 19:48
Bad service from Hollard
Can someone senior from Hollard and assist in this matter since September 2023. Can you please give service to the people as you run adverti*****t on TV . You request documents to be sent to you the next thing after 3 weeks you come back again and say documents not received. I won't reveal the name of the consultant but I'll give you the reference number of the claim ***
Is a vehicle claim insurance. Please improve your service is just a dent to fix on the car nothing more
Helpful (0)
Replies (4)0
Replies (4)
Hollard Insurance's replyOfficial
07 Dec 2023, 08:12Hello Michael
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply07 Dec 2023, 08:12
Official
Hello Michael
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
MM
Michael M's updateReviewer Update
12 Jan 2024, 09:57Morning Hollard
Until today I'm still waiting for your attention to this matter until today no solution
Until today I'm still waiting for your attention to this matter until today no solution
MM
Michael M's update12 Jan 2024, 09:57
Reviewer Update
Morning Hollard
Until today I'm still waiting for your attention to this matter until today no solution
Until today I'm still waiting for your attention to this matter until today no solution
MM
Michael M's updateReviewer Update
15 Jan 2024, 16:30Knock knock Hollard are you there I'm still waiting even now no call no email nothing
MM
Michael M's update15 Jan 2024, 16:30
Reviewer Update
Knock knock Hollard are you there I'm still waiting even now no call no email nothing
Hollard Insurance's replyOfficial
15 Jan 2024, 17:13Hello Michael
We have passed your message to the complaints specialist.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply15 Jan 2024, 17:13
Official
Hello Michael
We have passed your message to the complaints specialist.
Regards
Hollard Insure Customer & Broker Experience team.