CR
Caiphus R
1 reviews | Active since Apr 2018
08 Oct 2024, 09:14
Bad service
only one person can work on my claim if he is on leave or not at work no one can help me. Accident happened in May till today they are still working on it. i was told that their TAT is 60 days, but 60 days turn out to be 5 months. I've signed release forms but still no one can help me because the person who is in charge is not at work. Hollard is *** Insurance
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Hollard Insurance's replyOfficial
08 Oct 2024, 12:07Hello Caiphus
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply08 Oct 2024, 12:07
Official
Hello Caiphus
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.