mG
michael G
1 reviews | Active since Apr 2022
29 Jul 2022, 11:46
Bad service
You guys call me only 2 times in the 2 days the phone literally rings for 2 rings then you cut the call you guys are definitely not handling my issue
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Replies (2)0
Replies (2)
Hollard Insurance's replyOfficial
29 Jul 2022, 12:10Hello Michael
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with the type of policy you have and policy number so we can direct your matter to the relevant department.
Kind Regards,Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with the type of policy you have and policy number so we can direct your matter to the relevant department.
Kind Regards,Escalated Complaints Team
Hollard Insurance's reply29 Jul 2022, 12:10
Official
Hello Michael
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with the type of policy you have and policy number so we can direct your matter to the relevant department.
Kind Regards,Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with the type of policy you have and policy number so we can direct your matter to the relevant department.
Kind Regards,Escalated Complaints Team
Hollard Insurance's replyOfficial
01 Aug 2022, 15:22 Hello Michael We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint escalation.
Our records indicate that you have logged a complaint with the Short -term ombudsman office regarding this matter.
The ombudsman complaint management process prohibits us from engaging directly with you without the involvement of the ombudsman's office (unless we are instructed otherwise by the regulator).
We can assure you that we are engaging with the ombudsman regarding this matter in our endeavors to resolve the matter.
Any communication between Hollard and you must be sent through the ombudsman's office. Kind Regards,
Hollard Insure Complaints team
Our records indicate that you have logged a complaint with the Short -term ombudsman office regarding this matter.
The ombudsman complaint management process prohibits us from engaging directly with you without the involvement of the ombudsman's office (unless we are instructed otherwise by the regulator).
We can assure you that we are engaging with the ombudsman regarding this matter in our endeavors to resolve the matter.
Any communication between Hollard and you must be sent through the ombudsman's office. Kind Regards,
Hollard Insure Complaints team
Hollard Insurance's reply01 Aug 2022, 15:22
Official
Hello Michael We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint escalation.
Our records indicate that you have logged a complaint with the Short -term ombudsman office regarding this matter.
The ombudsman complaint management process prohibits us from engaging directly with you without the involvement of the ombudsman's office (unless we are instructed otherwise by the regulator).
We can assure you that we are engaging with the ombudsman regarding this matter in our endeavors to resolve the matter.
Any communication between Hollard and you must be sent through the ombudsman's office. Kind Regards,
Hollard Insure Complaints team
Our records indicate that you have logged a complaint with the Short -term ombudsman office regarding this matter.
The ombudsman complaint management process prohibits us from engaging directly with you without the involvement of the ombudsman's office (unless we are instructed otherwise by the regulator).
We can assure you that we are engaging with the ombudsman regarding this matter in our endeavors to resolve the matter.
Any communication between Hollard and you must be sent through the ombudsman's office. Kind Regards,
Hollard Insure Complaints team